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Organisation Details

Emergency Department (James Paget University Hospitals NHS Foundation Trust)
Contact: Dr Jon Baldry
Address: James Paget University Hospital NHS Foundation Trust
Lowestoft Road, Gorleston

Great Yarmouth
NR31 6LA
Telephone: 01493 452 452

Our Emergency department (A&E) has its own dedicated entrance at the front of the hospital. The department is open all year round, 24 hours day.

Within the Emergency Department, we treat patients with life-threatening problems in the Resuscitation area (we call it Resus). Other patients may be seen in our Majors or Minors areas according to level of need. We prioritise the most seriously ill or injured patients. Patients with minor illness may be streamed to our on-site GP service.

Children are cared for in our separate paediatric treatment and waiting area.

Patients may also need to be seen by our Radiology team for x-rays and CT scans. Patients with broken bones may also be treated in our plaster room.

Interpretation and translation services can be arranged by staff, for users of this service.

Age Range: Any age group
Related Services: Accident and Emergency (Queen Elizabeth Hospital King's Lynn NHS Foundation Trust)
Acute Medicine Unit (AMU) (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Emergency Department (ED) (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Minor Injuries Service (MIs) - Cutlers Hill Surgery, Halesworth (East Coast Community Healthcare CIC)
Minor Injuries Unit - Cromer Hospital (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Minor Injuries Unit (MIU) - Wisbech (Cambridgeshire and Peterborough NHS Foundation Trust)
Norfolk and Norwich University Hospitals NHS Foundation Trust - Contacts and Communications (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Ophthalmology Emergency Referral Service (Norfolk and Norwich University Hospitals NHS Foundation Trust)
How Service is Delivered: Emergency Department (A&E)
Opening Times: 24 hours
Parking and Transport: Onsite parking available (fee-paying). Accessible by public transport.
Access and Facilities: Wheelchair accessible entrance, lift and toilet facilities.
Loop hearing aid system.
Special Educational Needs Accessible: Staff have had training and are well supported by the Trust's Specialist SEND Nurse
Special Educational Needs Contact: Clinical Lead
Special Educational Needs Transition: Patients 18 and over are generally treated in the adult area of the department
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a James Paget University Hospitals service, please contact the PALS team on 01493 453 240, or use their compliments or complaints contact emails. You can also submit a comment or query using their online form.
Locations Served: All Norfolk and Waveney, Cambridge & Fenland
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Last updated: 01/09/2022    Last full review: 01/09/2022

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