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Organisation Details

Looked After Children (LAC) And Young Person Health Service (Norfolk Community Health & Care NHS Trust)
Telephone: 01603 508 930

The Looked After Children Service provides an integrated and coordinated approach to assessment and care planning for Looked After Children and Unaccompanied Asylum Seeking Children (UASC). Children and young people (birth up to 18th birthday) in the NHS Norfolk area who are in the care of the Norfolk County Council or placed in the County, by virtue of being 'looked after' by the local authority.

The Looked After Children service aims to promote the current and future health of all Looked After Children and UASC by ensuring that they have access to timely and appropriate holistic health assessments and the development of a health care plan that identifies health needs and specifies how these needs will be met, including support to access specialist services.

All children coming under the care of the local authority or those children placed into the Norfolk area will, by request, receive an initial health assessment and development of a health care plan within 20 working days of the notification of a child becoming 'Looked After'.

The initial assessment is completed in a clinic appointment by a medical practitioner. Thereafter, for children and young people over five years of age, will receive an annual health review by a Looked After Children's nurse at an appropriate venue. Children under the age of five years old will be seen by their health visitor service.

Interpretation and translation services can be arranged by staff, for users of this service.

Age Range: 18 and under
Target Groups: Children, Children (Pre School), Young Adult / Teenager
Related Services: Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Norfolk Healthy Child Programme (0-19) (Cambridgeshire Community Services)
Speech and Language Therapy (Children) - Norfolk & Waveney (Cambridgeshire Community Services)
Teenage Parent Pathway including Family Nurse Partnership (Cambridgeshire Community Services)
Referral Procedure: Referral is via social worker using the referral form relevant to their local authority. Carers, children or young people can contact the service by telephone in-between assessment periods.
How Service is Delivered: Home setting, schools, clinics, video call, telephone
Opening Times: Monday to Friday from 9 a.m - 5 p.m.
Parking and Transport: Pay and display parking spaces are available at some clinic bases.
Special Educational Needs Accessible: Any additional needs to consider can be discussed prior to appointment to ensure that venue is appropriate and to understand any additional support required at assessment.
Special Educational Needs Contact: For further information, you can contact the LAC health Service on 01603 508930
Special Educational Needs Transition: Transition plans will begin to be discussed once a young person reaches 14 years. This service is offered for children up to the age of 18 years or when a child becomes no longer looked after by the local authority.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: North Norfolk, Norwich, South Norfolk, West Norfolk
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Last updated: 13/12/2022    Last full review: 13/12/2022

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