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Organisation Details

Acute Oncology Team (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Address: Norfolk and Norwich University Hospitals NHS Foundation Trust
Colney Lane

Norwich
Norfolk
NR7 4UY

We provide advice, rapid response assessment and treatment of any adult patient who:

* Is experiencing an acute complication of systemic anti-cancer therapy, radiotherapy or malignant diesease itself whether the primary site is known or unknown
* Has signs of symptoms suggestive of metastatic spinal cord compression
* Presents acutely unwell with suspected cancer of unknown primary. To ensure we continue to provide a fast and flexible service this pathway should not be used for patients who are clinically stable. These patients should continue to be referred via the well established 2 week wait pathway

Interpretation and translation services can be arranged by staff, for users of this service.

An information leaflet about the service and other patient leaflets are available

Age Range: 16 and over
Related Services: Acute Oncology Service (James Paget University Hospitals NHS Foundation Trust)
Norfolk and Norwich University Hospitals NHS Foundation Trust - Contacts and Communications (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Referral Procedure: Self, health professionals, social care professionals, voluntary agency
Opening Times: 24/7 Telephone Advice Service led by the Oncology Nursing Team
Neutropenic Sepsis Pathway - 7 days a week 8 a.m - 8:30 p.m.
Acute Oncology Clinics: Monday to Friday, 8 a.m - 5 p.m. for non sepsis related oncology problems
Parking and Transport: On site parking with disabled spaces available. Site accessible by public and community transport.
Access and Facilities: Main entrance and toilet facilities are well signposted and wheelchair accessible.
Wheelchair accessible lifts.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible and feed back to services to aid service development.
To complain about a Norfolk and Norwich University Hospitals (NNUH) service please contact the Complaints Officer on 01603 289036 / 01603 289045 or by email.
Locations Served: All Norfolk, Beccles, Brandon, Bungay, Bury St Edmunds, Cambridge, Claydon, Elveden, Ely, Eye, Halesworth, Haverhill, Ipswich, Kessingland, Lowestoft, March, Needham Market, Newmarket, Saxmundham, Southwold, Stowmarket, Sudbury, Wisbech
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Last updated: 13/03/2019    Last full review: 28/11/2018

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