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Organisation Details

Community Matrons - South Norfolk (Norfolk Community Health & Care NHS Trust)
Address:	Wymondham Health Centre Bridewell Street Wymondham Norfolk NR18 0AR
Website:	www.norfolkcommunityhealthandcare.nhs.uk
The Community Matrons work directly with patients who have unpredictable health needs particularly connected to long term conditions, such as respiratory or cardiac diseases that may cause frequent but unnecessary hospital admissions. This service is offered within patients own homes/care homes. The Community Matrons service is provided as part of the Integrated Care Team Home visits can be provided by this service. Interpretation and translation services can be arranged by staff, for users of this service. A patient leaflet about the Frail and Elderly service is available
Age Range:	18 and over
Related Services:	Case Management Service - Norwich (Norfolk Community Health & Care NHS Trust) Community Matron - North Norfolk (Norfolk Community Health & Care NHS Trust) Community Matron - West Norfolk (Norfolk Community Health & Care NHS Trust) Community Nursing and Therapy (Norfolk Community Health & Care NHS Trust) District Nurses / Community Nursing (Norfolk Community Health & Care NHS Trust) Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure:	To use this service, you will need to be referred by a health professional. This means you must see your doctor or nurse. They will send your details to a service. Your doctor or nurse will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next.
How Service is Delivered:	Patients will only be seen in their home
Opening Times:	Monday to Friday 8.30 a.m - 4.30 p.m
Parking and Transport:	Onsite parking spaces are available. Disabled parking spaces are available. You can get to this service using public transport. For example, buses or trains. You can get to this service using community transport. For example, volunteer buses or taxis.
Compliments / Complaints:	The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development. To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served:	South Norfolk
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Last updated: 18/10/2022 Last full review: 18/10/2022 If you believe any of the details listed here to be out of date or in any way incorrect, please use the Feedback page to advise the Webmaster.