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Organisation Details

Continence Service - West Norfolk - Teal (Norfolk Community Health & Care NHS Trust)
Address:	Central Booking Norwich Community Hospital Bowthorpe Road Norwich Norfolk NR2 3TU
Team Lead:	07788 195 711
Secondary contact:	01603 216 021
Website:	www.norfolkcommunityhealthandcare.nhs.uk/our-services
The Continence service is a nurse/physiotherapist led service and is primarily a treatment and assessment service for adults with bladder, bowel and or prolapse problems ,with or without incontinence. Home visits are provided by this service in specific circumstances. Interpretation and translation services can be arranged by staff. This is available for users of this service. An information leaflet about the service and other patient leaflets are available on request.
Age Range:	18 and over
Related Services:	Continence Service (East Coast Community Healthcare CIC) Continence Service - North Norfolk - Avocet (Norfolk Community Health & Care NHS Trust) Continence Service - Norwich - Kingfisher (Norfolk Community Health & Care NHS Trust) Continence Service - Southern Norfolk - Curlew (Norfolk Community Health & Care NHS Trust) Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure:	Referral is usually via a health professional, but patients can self-refer.
How Service is Delivered:	Clinics, home visits to the genuinely housebound and in Care Homes
Opening Times:	Main Office Monday to Friday Services are provided at: Bungalow 2 Birch Tree Close – King’s Lynn - Monday all day, Tuesday morning, Wednesday morning, Thursday and Friday all day. Swaffham Community Hospital - Every Wednesday
Parking and Transport:	Service is provided at various locations - please check for details
Access and Facilities:	Service is provided at various locations - please check for details
Compliments / Complaints:	The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development. To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served:	West Norfolk
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Last updated: 05/01/2023 Last full review: 08/08/2022 If you believe any of the details listed here to be out of date or in any way incorrect, please use the Feedback page to advise the Webmaster.