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Organisation Details

Autism Service Norfolk (Norfolk Community Health & Care NHS Trust)
Contact: Dr Catherine Haig - Clinical Psychologist
Address: Autism Service Norfolk
Room 97
Norwich Community Hospital
Bowthorpe Road

Referrals & Information: 01603 272 257
Team Email:

Autism Service Norfolk is an NHS employed service funded by Norfolk County Council. It provides a gateway for diagnosis of adults 18+ with suspected Autism without a learning disability. It is also able to provide some pre and post diagnostic support around the diagnosis. Autism service Norfolk does not provide any mental health or social care support or management.

Autistic Spectrum Disorders (ASDs) are characterised by:

  • impairments in the quality of a person’s social interaction
  • impairments in the quality of their social communication
  • evidence of repetitive routines and rituals and all-absorbing narrow interests
  • motor clumsiness and sensory issues

Difficulties in these areas have to be present through-out their life-span.

After diagnosis people are invited to attend up to 3 sessions of post diagnostic support. The aim of these sessions is to think about how the diagnosis impacts upon their lives specifically, to generate strategies for themselves and others in their network and to sign post to other services that may be helpful.

With consent of the referred individual, parents, carers and partners are welcome to attend all aspects of the diagnosis and pre and post support.

This service can provide home visits, if required.

Interpretation and translation services can be arranged by staff. This is available for users of this service.

Information leaflet available.

Please note that we are a diagnostic service. We do not offer any mental health or social care support.

Age Range: 18 and over
Target Groups: Disability, Mental Health
Related Services: Neurodevelopmental Service (Norfolk Community Health & Care NHS Trust)
Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure: Self referrals or referrals from health or social care professionals are accepted. GP’s should be made aware of the referral.
How Service is Delivered: The service is mainly clinic based at NCHC bases across Norfolk. Outreach in homes, education and/or employment environments can be arranged if it supports people to access the service and/or is important to the outcome of the assessment/intervention.

Temporarily, the majority of appointments are being offered virtually, due to the COVID-19 pandemic. Please see the website for updated information, or ring the team.
Opening Times: Monday to Friday, 9 a.m - 5 p.m. An answerphone service is only available at present, due to COVID. This is checked and responded to daily. Pre-arranged appointments only.
Parking and Transport: Pay and Display onsite parking is available at Norwich Community Hospital.
Access and Facilities: Main entrance, lift and toilet facilities are well signposted and wheelchair accessible. Easy read and translated documents provided if required.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: North Norfolk, Norwich, South Norfolk, West Norfolk
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  Warning: This information is out of date and may be incorrect.
Last updated: 04/10/2022    Last full review: 10/03/2021

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