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Organisation Details

Integrated Care Team - West (Norfolk Community Health & Care NHS Trust)
Address: St James
Extons Road

King's Lynn
PE30 5NU
Referral number: 01603 518 444
Out of Hours Telephone:: 01603 481 234 ask for OOH Nursing Team

The service provides advice and a comprehensive range of treatments for housebound patients that enable an individual to avoid unnecessary admission to hospital, or where hospitalisation is necessary, to facilitate an early discharge back into their community. Although please note community nurses do support patients with palliative care support visits who may not yet be housebound, and community therapists support patients with their rehabilitation goals who may also not be housebound. The community nursing service also support patients that are not housebound that attend Leg Ulcer Clinics.

The team covers West Norfolk and surrounding villages (Some villages may be covered by a partner team - patients will normally be seen based on which GP Practice they are registered with)

NCH&C provides services to the following practices:

  • Carole Brown Health Centre (Dersingham)
  • Fairstead Surgery
  • Gayton Road Health Centre
  • Grimston Medical Centre
  • Southgates Medical Centre
  • St James Medical Practice
  • St. Augustines Surgery (North Lynn)
  • St. Clements Surgery (Terrington St. Clements)
  • St. John's Surgery (Terrington St. John)
  • The Woottons Surgery
  • Campingland Surgery
  • Manor Farm Medical centre
  • Boughton Surgery
  • Feltwell Surgery
  • Litcham Surgery
  • Plowright Medical Centre
  • Watlington Medical Centre
  • Upwell Health Centre
  • Bridge Street Surgery
  • The Hollies
  • Howdale Surgery
  • Burnham Market Surgery
  • Docking Surgery
  • Heacham Group Practicev
  • Hunstanton Surgery
  • Snettisham Surgery
Interpretation and translation services can be arranged by staff, for users of this service.

Home visits are provided by this service

Age Range: 16 and over
Related Services: Community Nursing and Therapy (Norfolk Community Health & Care NHS Trust)
Community Nursing and Therapy Team - South (Norfolk Community Health & Care NHS Trust)
District Nurses / Community Nursing (Norfolk Community Health & Care NHS Trust)
Integrated Care Team - North (Norfolk Community Health & Care NHS Trust)
Integrated Care Team - Norwich (Norfolk Community Health & Care NHS Trust)
Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure: Healthcare professional
How Service is Delivered: Our service is normally provided in the patient’s home, but some clinics are also provided.
Opening Times:
Community TherapyMonday to Friday (excl. bank holidays)08:30 - 17:00
Community Matrons7 days a week09:00 - 17:00
Community Nurses7 days a week08:00 - 20:00
Out of Hours Nurses7 days a week20:00 - 08:00
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: West Norfolk
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Last updated: 12/04/2023    Last full review: 12/04/2023

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