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Organisation Details

Community Diabetes Service - West Norfolk (Norfolk Community Health & Care NHS Trust)
Contact:	Anita Murphy - Diabetes Team Lead
Address:	St. James Extons Road King's Lynn Norfolk PE30 5NU
Telephone:	01553 668 778
Community Diabetes Team General Number:	01553 668 778
Email:	anita.murphy@nchc.nhs.uk
Email:	communitydiabetesteam@nchc.nhs.uk
Website:	www.norfolkcommunityhealthandcare.nhs.uk/diabetes-community-service
This service helps patients over the age of 18, who have diabetes and may need specialist review of their diabetes. Patients can be seen at different venues across West Norfolk or at home if they are housebound and unable to attend a clinic appointment. Diabetes education sessions for people newly diagnosed with type 2 diabetes are offered at different venues throughout West Norfolk and an online version is offered as an alternative for those that would prefer this method. All patients newly diagnosed with type 2 diabetes will be referred into this programme by their GP surgery.
Age Range:	18 and over
Related Services:	Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust) Type 2 Diabetes Education Programme - West Norfolk (Norfolk Community Health & Care NHS Trust)
Referral Procedure:	To use this service, you will need to be referred by a health professional. This means you must see your Doctor, Consultant or Nurse. They will send your details to a service and will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next.
How Service is Delivered:	Patients are referred in via their GP for review and are seen in clinics or via Video appointment as needed. Home visits can be arranged for patients who are unable to leave their home to attend health appointments.
Opening Times:	Monday to Friday, 9.00 a.m - 5.00 p.m An answerphone is available at other times.
Parking and Transport:	Public car parks are nearby and disabled parking spaces are available. You can get to this service using public transport. For example, buses or trains. You can get to this service using community transport. For example, volunteer buses or taxis.
Compliments / Complaints:	The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development. To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served:	West Norfolk
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Last updated: 04/10/2022 Last full review: 08/09/2022 If you believe any of the details listed here to be out of date or in any way incorrect, please use the Feedback page to advise the Webmaster.