Organisation Details

NCH&C provides community-based NHS health and care via more than 70 different service locations across Norfolk, serving a population of nearly 900,000 people.

We believe that people are better looked after locally and this belief drives us to work hard to bring our expert care to patients in our seven community hospitals, within GP surgeries and in patients’ own homes. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.

Patient Advice and Liaison Service (PALS) offers patients, families and friends information, guidance and advice about the different services available through the NHS in Norfolk. PALS have the ability to help sort out any concerns they have before getting to the complaints stage.

Freedom of Information (FOI) requests should be forwarded to Freedom of Information Office, 20 Hellesdon Park Road, Norwich, NR6 5DR.

Interpretation and translation services can be arranged by staff, for users of this service.