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Organisation Details

Integrated Community Neurology Service (East Coast Community Healthcare CIC)
Address: East Coast Community Healthcare CIC
Hamilton House
Battery Green Road

Lowestoft
Norfolk
NR32 1DE
Telephone: 01493 809 977
Website: www.eastcoastch.co.uk

The service provides accessible, high-quality and efficient specialist nursing, therapy and rehabilitation services for patients in Great Yarmouth and Waveney with the objective of:

  • Supporting / facilitating patients in the self-management of their condition;
  • Facilitating and expediting return home from hospital or any other care facility;
  • Supporting / facilitating independent living at home;
  • Supporting / facilitating return to work;
  • Supporting / facilitating participation in an active lifestyle; and
  • Supporting patients living with long-term health conditions
The types of conditions which may be seen by the neurology service include:
  • Progressive and non-progressive neurological conditions
  • Complex medical conditions

Home visits and local clinics are provided by this service.

Interpretation and translation services can be arranged by staff, for users of this service.

An information leaflet about the service is available by telephone or letter request.

Age Range: 16 and over
Referral Procedure: To use this service, you will need to be referred by a health professional. This means you must see your doctor or nurse. They will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next. Self-referral is only available for patients already known to the service.
How Service is Delivered: Clinics, telephone consultations, or home visits as required
Opening Times: Contact Numbers and Opening Hours:
The physiotherapy and nursing staff work across sites. The service operates Monday – Friday, 8.30am-4.30pm.

Services are provided at the following locations:
  • Herbert Mathes Block, Northgate Hospital, Great Yarmouth, NR30 1BU
  • Shrublands Health Centre, Magdalen Way, Gorleston, NR31 7BP
  • Kirkley Mill Health Centre, Clifton Road, Lowestoft, NR33 0HF
  • Beccles Hospital, St Mary's Road, Beccles, NR34 9NQ
  • Rayner Green Centre, Bungay Road, Halesworth, IP19 8AR
  • Sole Bay Health Centre, Teal Close, Reydon, IP18 6GYn
The central contact telephone number is East Coast Community Access on 01493 809977 Your call will then be directed to the most appropriate clinician.
Parking and Transport: Limited onsite parking at Beccles, Patrick Stead and Northgate Hospitals and at Martham and Shrublands Health Centres.
Limited parking at Kirkley Mill and Sole Bay Health Centres.
All sites are accessible by public and community transport.
Access and Facilities: All sites are wheelchair accessible and have disabled toilet facilities.
Compliments / Complaints: The East Coast Community Healthcare (ECCH) can listen to your issues, concerns, compliments, or suggestions, resolve problems where possible and feed back to services to aid service development.
To provide feedback about an East Coast Community Healthcare (ECCH) service, use their online feedback form, or email them.
Locations Served: Great Yarmouth, Waveney
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Last updated: 22/08/2022    Last full review: 22/08/2022

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