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Organisation Details

Pulmonary Rehabilitation - Norfolk (Norfolk Community Health & Care NHS Trust)
Contact: Claire Budrey Pulmonary Rehab Clinical Lead
Address: c/o Simpson Centre
Kelling Hospital
Cromer Road

NR25 6QA
Telephone: 01263 710 585

The Community Pulmonary Rehabilitation programmes are currently being held face to face at 2 locations across Norfolk, virtually via MS Teams, via telephone and App based. The service is lead by a nurse specialist with an experienced clinical team.

The courses are designed for people with a confirmed respiratory diagnosis who are beginning to experience functional disability because of breathlessness. Pulmonary rehabilitation is a multi-component intervention that improves physical fitness, quality of life and confidence to self-manage and live with a long-term lung disease (most commonly COPD, but also bronchiectasis, interstitial lung disease and other chronic respiratory disease).

Each course consists of a pre-course assessment which may be via telephone or a face-to-face assessment. For face-to-face groups this is followed by twice weekly sessions over a 6 week period. For those completing Pulmonary Rehabilitation either virtually (MS Teams), by using an app or by telephone this is followed by six consecutive weekly sessions. All of the programmes require a final discharge assessment. Patients are given an individualised exercise programme and lung health education. The topics covered include:

  • how your lungs work
  • your respiratory medications
  • relaxation techniques, breathing control and chest secretion clearance
  • anxiety and depression management
  • energy conservation
  • self management planning (when symptoms deteriorate
  • further support available
  • eating well for good lung health
  • oxygen therapy
  • smoking cessation
  • the importance of exercise and maintaining fitness after the programme

Interpretation and translation services can be arranged by staff, for users of this service.

An Patient Information sheet about the service is available.

Age Range: 18 and over
Related Services: Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
West Norfolk NHS Pulmonary Rehabilitation Service (BOC) (Norfolk and Waveney ICB)
Referral Procedure: Referral by primary and secondary health care professionals but self-referral will be accepted where appropriate
How Service is Delivered: The service is delivered through face to face groups and by telephone/MS Teams/App.
Opening Times: The Pulmonary Rehabilitation Service is based at Kelling Hospital, Holt and provides core hours of 8-4pm Monday-Friday excluding bank holidays. The service operates face to face Pulmonary Rehabilitation groups with twice weekly interventions at following venues:

Kelling Hospital
Cromer Road
Holt, Norfolk
NR25 6QA

Queens Hill Community Centre
Poethlyn Drive
Queens Hill

Additionally the service offers Pulmonary Rehabilitation virtually (via MS Teams), via app and telephone.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: North Norfolk, Norwich, South Norfolk
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Last updated: 19/12/2022    Last full review: 19/12/2022

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