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Organisation Details

Respiratory and Oxygen Team West (Norfolk Community Health & Care NHS Trust)
Contact: Sam Oughton - Respiratory Nurse Specialist
Address: Temporary Cabin 4
Opposite Breast Care Unit
Queen Elizabeth Hospital
Gayton Road

King's Lynn
PE30 4ET
Telephone / Urgent Referrals / Oxygen Nurse: 01553 613 099

GPs, Consultants, Community Nurses, Hospital Nurses and any other Allied Health Professionals may refer patients to the Respiratory Team for assessment and review of patients in the community, in West Norfolk. We are also available as a source of advice for the acute hospital regarding Chronic Obstructive Pulmonary Disease (COPD), newly diagnosed Interstitial Lung Disease and Bronchiectasis.

Patients referred to the Respiratory team can be seen at home. Subsequent home visits may be offered as necessary. Patients already known to the Respiratory nurse team may self-refer for advice / assessment and exacerbation management.

Oxygen Service (as part of the Respiratory team West):
Patients on Long term Oxygen Therapy (LTOT) are followed up in the community where they have a capillary blood test performed, checking oxygen and carbon dioxide levels. Oxygen flow rate can then be altered accordingly.

The service will also follow up patients in the community who have been prescribed oxygen therapy on hospital discharge. The team will work very closely with the patient’s GP, Respiratory Consultant, Heart Failure specialist nurses and Macmillan nurses.

Patients and their families / carers can contact the service directly with any queries they have about their oxygen therapy. The service also educates patients about the use of oxygen. This takes place within the community setting.

Interpretation and translation services can be arranged by staff, for users of this service, by prior arrangement.

Home visits are provided by this service.

The Asthma and Lung UK has leaflets and information on their website.

Age Range: 16 and over
Related Services: Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure: To use this service, you will need to be referred by a health professional or you will need to refer yourself. This means you must see your doctor/nurse/health visitor/midwife and they will send your details to a service OR if you are already known to the Respiratory team, you will need to contact the service yourself and give them your details. The service will then contact you to make an appointment or explain what will happen next.
How Service is Delivered:
  • Patient's home
  • Community Clinic
  • In reach to hospital to the following wards: Acute Medical Unit and Windsor Ward
Opening Times: Monday to Friday from 8 a.m to 4 p.m
An answerphone is available at other times.
Parking and Transport: Limited parking. Accessible by public and community transport.
Access and Facilities: Wheelchair accessible lift and toilet.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: West Norfolk
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Last updated: 24/03/2023    Last full review: 24/03/2023

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