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Organisation Details

Adult Safeguarding Team (Norfolk and Waveney ICB)
Social Services, Norfolk:	0344 800 8020
Social Services, Waveney:	0808 800 4005
Out of Hours Telephone::	Norfolk: 0344 800 8020 Suffolk: 0808 800 4005
Email:	nsabchair@norfolk.gov.uk
Website:	www.norfolksafeguardingadultsboard.info/
Consultation & Advice It is vital that practitioners and their staff know who to contact for advice on safeguarding issues. There are a number of ways that advice and consultation can be sought. Health If you have concerns about a person but are unsure if a safeguarding referral is required the, the Norfolk and Waveney Adult Safeguarding Team can be contacted by any independent practitioner or member of their staff for further advice. The team can be contacted during normal office hours on 01603 257030 or by email. Please note, this is not the route for referrals. For further information, see the resources available from Social Care and Health www.norfolksafeguardingadultsboard.info suffolksp.org.uk
Age Range:	18 and over
Related Services:	Designated Safeguarding Children / Looked After Children / Child Death Review (Norfolk and Waveney ICB) Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust) Norfolk Constabulary POhWER - Independent Mental Capacity Advocate (IMCA) Service Norfolk POhWER – Independent Mental Health Advocacy Service (IMHA) in Norfolk (Norfolk County Council)
Referral Procedure:	All referrals should be made via Norfolk or Suffolk County Councils. Any referrals whereby a person is in imminent danger please telephone 999.
Opening Times:	Monday to Friday, 9 a.m - 5 p.m. An answerphone is available at other times. This is a non-urgent service - For urgent referrals, please contact: Norfolk: - Social Services 24 hour Access Service Team on 0344 800 8020. - www.norfolk.gov.uk/care-support-and-health/protecting-someone-from-harm/help-an-adult-at-risk-of-harm/report-a-concern, or Suffolk - Contact Customer First on 0808 800 4005 - www.suffolk.gov.uk/care-and-support-for-adults/protecting-people-at-risk-of-abuse/
Compliments / Complaints:	Norfolk and Waveney ICB can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development. To provide feedback about a Norfolk and Waveney ICB service, please contact the team on 01603 595857, or by email.
Locations Served:	All Norfolk and Waveney
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Last updated: 04/10/2022 Last full review: 23/09/2022 If you believe any of the details listed here to be out of date or in any way incorrect, please use the Feedback page to advise the Webmaster.