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Organisation Details

Safeguarding Adults (Norfolk and Waveney CCGs)
Social Services, Norfolk Referral Line: 0344 800 8020
Social Services, Waveney Referral Line: 0808 800 4005
Out of Hours Telephone:: 0344 800 8020 / 0808 800 4005

Consultation & Advice

It is vital that practitioners and their staff know who to contact for advice on safeguarding issues. There are a number of ways that advice and consultation can be sought.


The CCG Adult Safeguarding Team can be contacted by any independent practitioner or a member of their staff to discuss an adult at risk of abuse or neglect that they have concerns about. They can be contacted during normal office hours on 01603 257030. This is not the route for referrals.

For safeguarding adults concerns outside of normal working hours, Adult Community Services should be contacted.

Interpretation and translation services can be arranged by staff, for users of this service.

For further information, see the resources available from Social Care and Health

Age Range: 18 and over
Related Services: Designated Safeguarding Children / Looked After Children (Great Yarmouth & Waveney CCG)
East Coast Community Healthcare CIC (East Coast Community Healthcare CIC)
Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Norfolk Constabulary
POhWER - IMCA Service Norfolk
POhWER – Independent Mental Health Advocacy Service (IMHA) in Norfolk
Opening Times: Monday to Friday, 9 a.m - 5 p.m.
An answerphone is available at other times.

This is a non-urgent service - For urgent referrals, please contact:

Social Services 24 hour Access Service Team on 0344 800 8020.
Safeguarding Adults/Adult Protection (Adult Social Services, Norfolk County Council) or

Suffolk County Council Adult and Community Services - Contact Customer First on 0808 800 4005
Suffolk County Council Adult Safeguarding Team
Locations Served: All Norfolk and Waveney
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Last updated: 05/09/2019    Last full review: 05/09/2019

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