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Organisation Details

Emergency Department (ED) (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Contact:	Johnny Wells - Senior Matron; Lindy-Lee Folscher-Service Director
Address:	Norfolk and Norwich University Hospital NHS Foundation Trust Colney Lane Norwich Norfolk NR4 7UY
Reception:	01603 287 312
Website:	www.nnuh.nhs.uk/departments/accident-and-emergency/
The Emergency Department at the Norfolk & Norwich University Hospital is designed for life-threatening health problems. An emergency is 'a critical or life-threatening situation', such as: Unconsciousness or stroke Acute trauma such as road traffic collisions A suspected heart attack Difficulty in breathing Heavy blood loss A deep wound such as a stab wound Severe burns Severe allergic reaction The Department provides a minor injuries service, for conditions such as cuts, sprains, and breaks (fractures). Minor illnesses are generally looked after by your GP and can be accessed through the out-of-hours services, including 111.
Age Range:	Any age group
Related Services:	Accident and Emergency (Queen Elizabeth Hospital King's Lynn NHS Foundation Trust) Acute Medicine Unit (AMU) (Norfolk and Norwich University Hospitals NHS Foundation Trust) Emergency Department (James Paget University Hospitals NHS Foundation Trust) Minor Injuries Service (MIs) - Cutlers Hill Surgery, Halesworth (East Coast Community Healthcare CIC) Minor Injuries Unit - Cromer Hospital (Norfolk and Norwich University Hospitals NHS Foundation Trust) Minor Injuries Unit (MIU) - Wisbech (Cambridgeshire and Peterborough NHS Foundation Trust) Norfolk and Norwich University Hospitals NHS Foundation Trust - Contacts and Communications (Norfolk and Norwich University Hospitals NHS Foundation Trust) Ophthalmology Emergency Referral Service (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Referral Procedure:	By self-presenting (however we would encourage public to contact 111 in the first instance)
Opening Times:	24 hours
Parking and Transport:	Onsite parking available (fee-paying). Accessible by public transport.
Access and Facilities:	Wheelchair accessible entrance, lift and toilet facilities. Loop hearing aid system.
Compliments / Complaints:	The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development. To provide feedback about a Norfolk and Norwich University Hospitals (NNUH) service, please contact the PALS team on 01603 289036 or 01603 289045, or by email.
Locations Served:	All Norfolk and Waveney, Cambridge & Fenland
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Last updated: 27/06/2022 Last full review: 27/06/2022 If you believe any of the details listed here to be out of date or in any way incorrect, please use the Feedback page to advise the Webmaster.