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Organisation Details

Biomechanics - Podiatry (West Norfolk) (Norfolk Community Health & Care NHS Trust)
Contact: Chris Gilman - Team Leader for Foot Health Services
Address: Norwich Community Hospital
Bowthorpe Road

Central Booking: 01603 216 021

The Podiatric Biomechanics service is part of the Foot Health Services. They check how patients walk, stand and use their feet and legs to help with any problems patients may be having.

We provide biomechanical assessments of the lower limb and treatments of a mechanical and physical nature. The service is offered to patients 4 + years of age who have a lower limb pathology related to their foot function, structure and gait.

Current Pathway:

  • Triage of all referrals to ensure that patients are seen at the right time and place with onward referral of patients who do not fit the inclusion criteria
  • Clinical assessment appointments to assess, diagnose and initiate the appropriate treatment plans
  • Clinical assessments will be undertaken either face to face or using Attend Anywhere video facility
  • Treatment plans include the provision of prescribe foot and ankle orthosis, rehabilitation exercise programmes and patient education
  • Patient education is fundamental to our patient management to improve outcomes by way of understanding their diagnosis, promoting self help and thereby improving compliance and hence outcomes.
  • Follow up and review appointments can be face to face, telephone or Attend Anywhere video consultations
Patients can buy extra pairs of prescribed orthotics (inserts for shoes to help with some feet and leg problems).

Service available at:
  • St James Clinic, Extons Road, Kings Lynn, PE30 5NU
  • Attend anywhere video consultation

Age Range: 4 and over
Related Services: Diabetes Foot Clinic (Norfolk and Norwich University Hospitals NHS Foundation Trust)
Foot Health Services - Specialist Community Services (Norfolk Community Health & Care NHS Trust)
Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Tissue Viability Service - Foot Health Services (Norfolk Community Health & Care NHS Trust)
Referral Procedure: To use this service, you will need to be referred by a health professional. This means you must see your doctor or nurse. Your doctor or nurse will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next.
How Service is Delivered:
  • Outpatient clinics at St James clinic.
  • Telephone appointments
  • Attend Anywhere video consultations
Opening Times: St James Clinic, Exon’s Road, King’s Lynn PE30 5NU
Monday to Friday, 9 a.m - 5 p.m. An answerphone is available at other times.
Parking and Transport:
  • Onsite parking available; limited availability of spaces at peak times.
  • Parking fees: Free car registration required for input.
  • Disabled access; disabled spaces available, tarmacadam surface construction of car park.
  • Site accessible by public and / or community transport.
Access and Facilities: Main entrance and toilet facilities are well signposted and wheelchair accessible.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: West Norfolk
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  This record is now due for review and update.
Last updated: 07/06/2022    Last full review: 23/05/2022

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