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Organisation Details

Children’s Occupational Therapy (Norfolk Community Health & Care NHS Trust)
Contact: Rebecca Chamberlain, Clinical Lead, Children’s Occupational Therapist
Address: Children’s Occupational Therapy
Norwich Community Hospital
Bowthorpe Road

OT Dept: 01603 506 535
Childrens Services Reception: 01603 505 581

Children's Occupational Therapists (OTs) work with children from birth to 18 (or 19 if attending Complex Need schools) who have a physical disability which limits their current or future functional independence. We help children to be as independent as possible by making the most of their skills and by making everyday tasks easier.

Interpretation and translation services can be arranged by staff, for users of this service.

Home visits are provided by this service.

An information leaflet about the service is available given to families on referral to our service.

Age Range: 19 and under
Target Groups: Children, Disability, Young Adult / Teenager
Related Services: Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure: To use this service, you will need to be referred by a health professional. This means you must see your doctor, nurse or other health professional such as a physiotherapist or speech and language therapist. They will send your details to a service. Your doctor or nurse will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next.
How Service is Delivered: Children are seen in a variety of settings including home, school or nursery, or clinic, as appropriate to the child and their family. Video appointments are also offered in some situations.
Opening Times: Monday to Friday, 8.30 a.m. - 4.30 p.m. There is an answerphone at other times.
Parking and Transport: Pay and Display parking spaces are available including disabled and parent spaces. You can get to this service using public transport. For example, buses or trains.
Access and Facilities: Well signposted and wheelchair accessible entrance. Wheelchair accessible toilet. Hoist and changing bed available within the Children and Young Person’s Centre, Norwich Community Hospital.
Special Educational Needs Accessible: Referrals are accepted for children 0 - 18yrs (up to 19 yrs if still in a maintained complex needs school) who have a difficulty carrying out activities of daily living e.g. feeding, dressing, toileting, play related to a physical disability or coordination difficulty (suspected or diagnosed DCD).

Children will have a GP in North Norfolk, Norwich and South Norfolk CCGs (Nb. Thetford GP practices are covered by the OT team at Bury St Edmunds).
Special Educational Needs Contact:
Special Educational Needs Transition: Once a young person is 18, they will need to be seen by an OT working with adults. These can usually be accessed by their GP but different services may have different referral processes.

Young people who are active to Children’s OT at their 18th birthday will have their OT needs transferred to the appropriate adult OT team.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served: North Norfolk, Norwich, South Norfolk, West Norfolk
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Last updated: 03/10/2022    Last full review: 03/10/2022

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