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Organisation Details

Continence Service - North Norfolk - Avocet (Norfolk Community Health & Care NHS Trust)
Address:	Central Booking Norwich Community Hospital Bowthorpe Road Norwich Norfolk NR2 3TU
Telephone:	01603 216 021
Website:	www.norfolkcommunityhealthandcare.nhs.uk/continence-service
The Service offers a specialised team of nurses and physiotherapists dedicated to providing an assessment and treatment plan for adults who have bladder, bowel and or prolapse problems with or without incontinence. Interpretation and translation services can be arranged by staff, for users of this service. Home visits can be provided by this service in specific circumstances An information leaflet about the service and other patient leaflets are available on request.
Age Range:	16 and over
Related Services:	Continence Service (East Coast Community Healthcare CIC) Continence Service - Norwich - Kingfisher (Norfolk Community Health & Care NHS Trust) Continence Service - Southern Norfolk - Curlew (Norfolk Community Health & Care NHS Trust) Continence Service - West Norfolk - Teal (Norfolk Community Health & Care NHS Trust) Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Referral Procedure:	Referral is usually via Health Professional, but patients can self refer
How Service is Delivered:	Clinics, and home visits to the genuinely housebound and Care Homes
Opening Times:	Patients are offered appointments at the following clinics which operate at different times Monday to Friday Services are offered at: Thorpe Health Centre Fakenham Health Centre Hoveton and Wroxham Medical Centre Kelling Hospital Aylsham Health Centre North Walsham Cottage Hospital
Parking and Transport:	Service is provided at various locations - please check for details
Access and Facilities:	Main entrance and toilet facilities are well signposted and wheelchair accessible at each site.
Compliments / Complaints:	The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development. To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by email.
Locations Served:	North Norfolk
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This record is now due for review and update. Last updated: 05/01/2023 Last full review: 29/12/2021 If you believe any of the details listed here to be out of date or in any way incorrect, please use the Feedback page to advise the Webmaster.