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Address:
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Lowestoft Road
Gorleston
Great Yarmouth
Norfolk
NR31 6LA
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The James Paget University Hospitals NHS Foundation Trust provides a full range of district general hospital services for the population of Great Yarmouth, Lowestoft and the surrounding areas. This includes the many visitors to this holiday destination. Great Yarmouth and Waveney covers a population of just over 250,000 local residents, from Martham in the North, to Southwold in the South. The geography spans two counties – Great Yarmouth and Gorleston in Norfolk, and Lowestoft and South Waveney in Suffolk.
Interpretation and translation services through INTRAN can be arranged by staff, for users of this service.
The Annual report, Quality Report and Trust strategies are available on the Trust website
There are leaflets for some individual services / conditions available on the website
Produce a quarterly magazine 'Making Waves' and bi-annual membership newsletter. Governors produce an e-newsletter four times a year for trust members and the public
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Parking and Transport:
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Car parking: Charges are as follows: 30 minutes FREE Up to 2 hours - £3.00 2 to 3 hours - £3.50 3 to 4 hours - £4.50 Over 4 hours and up to 24 hours - £6.50 Parking can be paid for with cash, by credit/ debit card or by contactless payment via your card or phone. More information on using public transport to access the hospital is available online.
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Access and Facilities:
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Main entrance is well signposted and wheelchair accessible.
Loop hearing aid system available.
Wheelchair accessible toilet facilities and a lift.
Changing places and gender neutral facilities available in the hospital foyer
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Compliments / Complaints:
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The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.
To provide feedback about a James Paget University Hospitals service, please contact the PALS team on 01493 453 240, or use their compliments or complaints contact emails. You can also submit a comment or query using their online form.
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Locations Served:
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All Norfolk and Waveney, Cambridge & Fenland
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