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Organisation Details

Wheelchair Assessment Centre (Norfolk Community Health & Care NHS Trust)
Contact: Nina Winter
Address: Norwich Re-enablement Services Centre
Julian Hospital Site,
201 Bowthorpe Road

Reception: 01603 272 372 / 01603 216 957
Wheelchair Repair Service: 01603 780 914 / 5
Wheelchair Assessment Centre: 01603 216 957
Number for West: 01603 272 797

The Wheelchair Assessment Centre provides a comprehensive assessment of an individual's wheelchair and postural needs. Strict eligibility criteria applies for referral to the wheelchair services. Individuals (from around age 3 to old age) with a permanent medical / physical problem resulting in a long term mobility need will be accepted subject to assessment.
The Centre does not provide a short term loan service.
Patients registered with GPs in Norwich, Broadland, North Norfolk, South Norfolk and West Norfolk are able to use this service.

Interpretation and translation services can be arranged by staff, for users of this service.

Home visits are provided by this service in exceptional circumstances only.

Age Range: 3 and over
Target Groups: Children, Disability
Related Services: Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)
Prosthetic Service - Julian Site (Norfolk Community Health & Care NHS Trust)
Referral Procedure: Referral by a health professional. No self-referral unless it is a re-referral.
Service Delivery: Our service is delivered via clinics at our base at Julian Hospital, Bowthorpe Road, Norwich.
Opening Times: The Wheelchair Assessment Centre is based in the Re-enablement Services Centre on Bowthorpe Road and is Monday to Friday, 8 a.m - 4 p.m. (excluding bank holidays)
Parking and Transport: Onsite parking. Accessible by public transport.
Access and Facilities: Main entrance well signposted and wheelchair accessible.
Wheelchair accessible toilet.
Special Educational Needs Accessible: Our unit is fully accessible for all patients, there is a small play area in reception.
Special Educational Needs Contact: Contact Wheelchair assessment for further information.
Special Educational Needs Transition: The service caters for patients from 3 years old to old age.
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible and feed back to services to aid service development.
To complain about a Norfolk Community Health & Care (NCHC) service please contact the Complaints Officer on 01603 697381 or by email.
Locations Served: Acle, Aldborough, Attleborough, Aylsham, Barnham, Blakeney, Blofield, Boughton, Bowthorpe, Brancaster, Brundall, Burnham Market, Cantley, Cawston, Clenchwarton, Coltishall, Cringleford, Cromer, Dereham, Dersingham, Dickleburgh, Diss, Docking, Downham Market, Drayton, East Harling, Elveden, Emneth, Fakenham, Felthorpe, Feltwell, Gayton, Great Massingham, Grimston, Harleston, Heacham, Hempnall, Hethersett, High Kelling, Hingham, Holt, Horning, Horsford, Horsham St Faiths, Hoveton, Hunstanton, Kelling, Kenninghall, King's Lynn, Lakenham, Lenwade, Lingwood, Litcham, Loddon, Long Stratton, Ludham, Marham, Mattishall, Melton Constable, Methwold, Mile Cross, Mulbarton, Mundesley, Necton, New Costessey, Newton Flotman, Newton St Faiths, North Elmham, North Walsham, Norwich, Old Buckenham, Old Catton, Old Costessey, Poringland, Potter Heigham, Pulham Market, Rackheath, Reedham, Reepham, Rockland St Mary, Rudham, Salhouse, Saxlingham Nethergate, Sheringham, Shipdham, Snettisham, South Walsham, Southrepps, Spixworth, Sprowston, Stalham, Stoke Holy Cross, Swaffham, Swanton Morley, Taverham, Terrington St Clement, Terrington St John, Tharston, Thetford, Thorpe St Andrew, Toftwood, Upwell, Walsingham, Watlington, Watton, Weeting, Wells, Wisbech, Wootton, Wroxham, Wymondham
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Last updated: 21/03/2019    Last full review: 21/03/2019

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