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Organisation Details

Integrated Contraception and Sexual Health (iCASH) - Norwich (NHS Trust) (Cambridgeshire Community Services)
Address: 1a Oak Street
Norwich
Norfolk
NR3 3AE
Telephone: 0300 300 3030
Website: www.icash.nhs.uk/norfolk

Free and confidential services for all methods of contraception - including LARC.
Testing and free treatment for sexually transmitted infections including Chlamydia, Gonorrhoea, HIV and Syphilis. Treatment of other genital conditions including Thrush and Bacterial Vaginosis. Confidential sexual health advice and information. Follow up care for patients who are HIV positive. Hepatitis B screening and vaccinations for at risk patients. Screening and support for victims of sexual assault.

Online asymptomatic GU screening via iCaSH website link if user has Norfolk postcode. Access to registration for C-Card for 15 - 24 year olds. C-Card pick up point.

You can also get free STI test kits delivered to your door.

Interpretation and translation services can be arranged by staff, for users of this service.

Age Range: 13 and over
Target Groups: Men, Women
Related Services: Cambridgeshire Community Services NHS Trust - Contacts and Communications (Cambridgeshire Community Services)
Integrated Contraception and Sexual Health (iCASH) - Norwich (NHS Trust) (Cambridgeshire Community Services)
Integrated Contraception and Sexual Health (iCaSH) - Suffolk (Cambridgeshire Community Services)
Integrated Contraception and Sexual Health (iCASH) and Genito-Urinary Medicine (GUM) Service - Gt Yarmouth (Cambridgeshire Community Services)
Integrated Contraception and Sexual Health (iCASH) and Genito-Urinary Medicine (GUM) Service - Kings Lynn (Cambridgeshire Community Services)
Integrated Contraception and Sexual Health (iCASH) Service - Lowestoft (Cambridgeshire Community Services)
Mancroft Advice Project (MAP)
Norfolk Chlamydia Screening Programme (Norfolk CSP)
Referral Procedure: Self or health professional
How Service is Delivered: Community Clinic service
Online asymptomatic STI screening via website link if you have a Norfolk postcode
Opening Times: GUM
Monday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM and PM
Tuesday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM, PM & Eve
Wednesday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM and PM
Thursday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM, PM & Eve
Friday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: PM
Saturday;
Appointments only: 9 a.m – 11.40 a.m (under 21's only)

CONTRACEPTION
Monday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM & PM
Tuesday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM, PM & Eve
No contraception service on Wednesdays
Thursday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments: AM, PM & Eve
Friday;
Walk in, sit & wait: 9 a.m – 11 a.m / Appointments
Parking and Transport: No onsite parking.
Nearest car park is on Barn Road, NR2 4SZ.
The nearest bus stops are located on Westwick Street near the junction with Coslany Street (routes 5, 28 and 29a) or St Crispin’s Road / Barn Road (routes 28 and 29a).
Access and Facilities: Access is via the side of the building, not through the door at the front, which is a housing support office. Please walk down the drive on your right as you look at the building.
Special Educational Needs Accessible: Via website
PALS
Compliments / Complaints: The Patient Advice and Liaison Service (PALS) can listen to your issues, concerns, compliments or suggestions, resolve problems where possible and feed back to services to aid service development.
To contact or complain about a Cambridgeshire Community Services NHS Trust (CCS) service please either contact PALS on 0300 131 1000 or via email or alternatively contact the Complaints Officer on 01480 398799 or 07951 498 777 or by email.
FREEPOST; RTGA-CTLG-SCKH, Complaints Team (supported by Serco), Unit 3, Meadow PArk, Meadow Lane, St Ives, Cambs, PE27 4LG.
Locations Served: Acle, Aldborough, Attleborough, Aylsham, Barnham, Blakeney, Blofield, Bowthorpe, Brundall, Cantley, Cawston, Coltishall, Cringleford, Cromer, Dereham, Dickleburgh, Diss, Drayton, East Harling, Elveden, Fakenham, Felthorpe, Harleston, Hempnall, Hethersett, High Kelling, Hingham, Holt, Horning, Horsford, Horsham St Faiths, Hoveton, Kelling, Kenninghall, Lakenham, Lenwade, Lingwood, Loddon, Long Stratton, Ludham, Mattishall, Melton Constable, Mile Cross, Mulbarton, Mundesley, New Costessey, Newton Flotman, Newton St Faiths, North Elmham, North Walsham, Norwich, Old Buckenham, Old Catton, Old Costessey, Poringland, Potter Heigham, Pulham Market, Rackheath, Reedham, Reepham, Rockland St Mary, Salhouse, Saxlingham Nethergate, Sheringham, Shipdham, South Walsham, Southrepps, Spixworth, Sprowston, Stalham, Stoke Holy Cross, Swanton Morley, Taverham, Tharston, Thetford, Thorpe St Andrew, Toftwood, Walsingham, Watton, Weeting, Wells, Wroxham, Wymondham
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Last updated: 21/08/2019    Last full review: 31/10/2018

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