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Looked After Children (LAC) And Young Person Health Service (Norfolk Community Health & Care NHS Trust)

Please update any information you believe to be incorrect

	Current Information		Updated Information
Service name:
Contact:
Address:			--unchanged--
Postcode:
Telephone:
Telephone:
Telephone:
Telephone4:
OOH Tel:
Fax:
Email:
Email 2:
Website:
Parent organisation:	Norfolk Community Health & Care NHS Trust		--unchanged--
Organisation type:

	Please disregard any code (e.g. <br/> or <a href=" etc.) in the following items		You can click any >> link below to copy the current text then edit the updated version
Heron notes:	The Looked After Children Service provides an integrated and coordinated approach to assessment and care planning for Looked After Children and Unaccompanied Asylum Seeking Children (UASC). Children and young people (birth up to 18th birthday) in the NHS Norfolk area who are in the care of the Norfolk County Council or placed in the County, by virtue of being 'looked after' by the local authority. <br /><br /> The Looked After Children service aims to promote the current and future health of all Looked After Children and UASC by ensuring that they have access to timely and appropriate holistic health assessments and the development of a health care plan that identifies health needs and specifies how these needs will be met, including support to access specialist services. <br /><br /> All children coming under the care of the local authority or those children placed into the Norfolk area will, by request, receive an initial health assessment and development of a health care plan within 20 working days of the notification of a child becoming 'Looked After'. <br /><br /> The initial assessment is completed in a clinic appointment by a medical practitioner. Thereafter, for children and young people over five years of age, will receive an annual health review by a Looked After Children's nurse at an appropriate venue. Children under the age of five years old will be seen by their health visitor service. <br /><br /> Interpretation and translation services can be arranged by staff, for users of this service.	>>	--unchanged--
Service Delivery: How is your service delivered? E.g. clinic, schools, outreach	Home setting, schools, clinics, video call, telephone	>>	--unchanged--
Special Educational Needs Accessible: How is service accessible to children & young people with Special Educational Needs?	Any additional needs to consider can be discussed prior to appointment to ensure that venue is appropriate and to understand any additional support required at assessment.	>>	--unchanged--
Special Educational Needs Contact: Who can users contact in your service for information about Special Educational Needs?	For further information, you can contact the LAC health Service on 01603 508930	>>	--unchanged--
Compliment / Complaint: Who do service users contact?	The <a href="https://www.norfolkcommunityhealthandcare.nhs.uk/patient-advice-and-liaison-service-pals" target="_blank">Patient Advice and Liaison Service (PALS)</a> can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.<br /> To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by <a href="mailto:pals@nchc.nhs.uk" target="_blank">email</a>.	>>	--unchanged--
Referral Procedures (Heron):	Referral is via social worker using the referral form relevant to their local authority. Carers, children or young people can contact the service by telephone in-between assessment periods.	>>	--unchanged--
If there are any documents or other supporting information that needs to be immediately accessible to professionals please provide details:
Interpretation & translation:	YES
Home visit:	YES
Newsletter:		>>	--unchanged--
Patient information:		>>	--unchanged--
Cost to public:	NO
Direct Payments:	NO
Charge:
Age ranges:	Current 1 - 4 years 10 - 14 years 15 - 18 years 18 years + 19 - 25 years 25 years + 5 - 10 years Birth - 12 mnths		*Revised (please select all that apply)* 1 - 4 years 10 - 14 years 15 - 18 years 18 years + 19 - 25 years 25 years + 5 - 10 years Birth - 12 mnths
Minimum and maximum age:
Target groups:	Children, Children (Pre School), Young Adult / Teenager		--unchanged--
Related services:	Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust), Norfolk Healthy Child Programme (0-19) (Cambridgeshire Community Services), Speech and Language Therapy (Children) - Norfolk & Waveney (Cambridgeshire Community Services), Teenage Parent Pathway including Family Nurse Partnership (Cambridgeshire Community Services)	>>	--unchanged--
Towns / villages covered:	North Norfolk, Norwich, South Norfolk, West Norfolk	>>	--unchanged--
Council areas covered:	Kings Lynn & West Norfolk Borough Council, Norfolk County Council, Norwich City Council, South Norfolk Council	>>	--unchanged--
Opening times:	Monday to Friday from 9 a.m - 5 p.m.	>>	--unchanged--
Parking and transport:	Pay and display parking spaces are available at some clinic bases.	>>	--unchanged--
Access and facilities:		>>	--unchanged--
Facilities:	Current Accessible fire evacuation process Accessible lift Accessible toilet Aims to accommodate the needs of individuals Aims to offer accessible activities Attended disability training in the last two years Can produce materials in alternative formats Disabled access - fully accessible Disabled access - partly accessible Induction loop available Non-gravel car park		*Revised (please select all that apply)* Accessible fire evacuation process Accessible lift Accessible toilet Aims to accommodate the needs of individuals Aims to offer accessible activities Attended disability training in the last two years Can produce materials in alternative formats Disabled access - fully accessible Disabled access - partly accessible Induction loop available Non-gravel car park
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