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Leg Ulcer Clinic - Norwich Community Hospital (Norfolk Community Health & Care NHS Trust)

Please update any information you believe to be incorrect

	Current Information		Updated Information
Service name:
Contact:
Address:	Norwich Community Hospital Bowthorpe Road		--unchanged--
Postcode:
Telephone:
Telephone:
Telephone:
Telephone4:
OOH Tel:
Fax:
Email:
Email 2:
Website:
Parent organisation:	Norfolk Community Health & Care NHS Trust		--unchanged--
Organisation type:

	Please disregard any code (e.g. <br/> or <a href=" etc.) in the following items		You can click any >> link below to copy the current text then edit the updated version
Heron notes:	The clinic is available to provide a full assessment for anyone with a leg ulcer. A leg ulcer can be defined as an open wound on the lower leg that fails to heal within 6 weeks.<br /> <br /> Interpretation and translation services can be arranged by staff, for users of this service.	>>	--unchanged--
Service Delivery: How is your service delivered? E.g. clinic, schools, outreach	Clinic	>>	--unchanged--
Special Educational Needs Accessible: How is service accessible to children & young people with Special Educational Needs?		>>	--unchanged--
Special Educational Needs Contact: Who can users contact in your service for information about Special Educational Needs?		>>	--unchanged--
Compliment / Complaint: Who do service users contact?	The <a href="https://www.norfolkcommunityhealthandcare.nhs.uk/patient-advice-and-liaison-service-pals" target="_blank">Patient Advice and Liaison Service (PALS)</a> can listen to your issues, concerns, compliments or suggestions, resolve problems where possible, and feed back to services to aid service development.<br /> To provide feedback about a Norfolk Community Health & Care (NCHC) service, please contact the PALS team on 0800 088 4449, or by <a href="mailto:pals@nchc.nhs.uk" target="_blank">email</a>.	>>	--unchanged--
Referral Procedures (Heron):	To use this service, you will need to be referred by a health professional. This means you must see your doctor or nurse who will send your details to a service. Your doctor or nurse will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next.	>>	--unchanged--
If there are any documents or other supporting information that needs to be immediately accessible to professionals please provide details:
Interpretation & translation:	YES
Home visit:	NO
Newsletter:		>>	--unchanged--
Patient information:		>>	--unchanged--
Cost to public:	NO
Direct Payments:	NO
Charge:
Age ranges:	Current 1 - 4 years 10 - 14 years 15 - 18 years 18 years + 19 - 25 years 25 years + 5 - 10 years Birth - 12 mnths		*Revised (please select all that apply)* 1 - 4 years 10 - 14 years 15 - 18 years 18 years + 19 - 25 years 25 years + 5 - 10 years Birth - 12 mnths
Minimum and maximum age:
Target groups:			--unchanged--
Related services:	Leg Ulcer Direct Referral to Vascular Nurses (Norfolk and Norwich University Hospitals NHS Foundation Trust), Norfolk Community Health and Care NHS Trust (Norfolk Community Health & Care NHS Trust)	>>	--unchanged--
Towns / villages covered:	Norwich	>>	--unchanged--
Council areas covered:	Broadland District Council, Norwich City Council, South Norfolk Council, Norfolk County Council, North Norfolk District Council	>>	--unchanged--
Opening times:	Clinic runs Tuesdays, Wednesdays, Thursdays and Fridays, 8.00 a.m – 6.00 p.m.<br /> <br /> Leg ulcer clinics are also available at the following locations: <ul><li>Attleborough</li> <li>Dereham</li> <li>Diss</li> <li>Watton</li> <li>Wymondham</li> <li>Long Stratton</li></ul>	>>	--unchanged--
Parking and transport:	There is onsite parking. Accessible by public and community transport.	>>	--unchanged--
Access and facilities:	Main entrance and toilet facilities are well signposted and wheelchair accessible.	>>	--unchanged--
Facilities:	Current Accessible fire evacuation process Accessible lift Accessible toilet Aims to accommodate the needs of individuals Aims to offer accessible activities Attended disability training in the last two years Can produce materials in alternative formats Disabled access - fully accessible Disabled access - partly accessible Induction loop available Non-gravel car park		*Revised (please select all that apply)* Accessible fire evacuation process Accessible lift Accessible toilet Aims to accommodate the needs of individuals Aims to offer accessible activities Attended disability training in the last two years Can produce materials in alternative formats Disabled access - fully accessible Disabled access - partly accessible Induction loop available Non-gravel car park
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